Exhibitor FAQs for DHWNZ 2025
FAQs
When and where is Digital Health Week NZ 2025? 24 – 27 November 2025 at Te Pae Christchurch Convention Centre, 188 Oxford Terrace, Christchurch What are the pack-in and pack- out times? Full pack-in: 24 Nov | 07.30-12.30 Light pack-in: 24 Nov | 12.30-16.30 Pack-out: 26 Nov | 15.30-19.00
Can I get a hi-vis vest at the venue? Either bring your own hi-vis or you can source from the vending machines at the venue at a cost of $20 each. Do I need to test & electrical equipment? All electrical equipment needs to be tested and tagged before they are used on your booth. Who is the official booth builder for DHWNZ? Contact Christina at Exhibition Hire Services. Who do I talk to about furniture and graphics for my booth? Contact Christina at Exhibition Hire Services. What is included with my booth? See pages 15 and 16 of the exhibitor toolkit.
Does my booth have power and WiFi? Your booth will have one 10amp power point with 4-way multi box. WiFi for attendees and exhibitors is included, but if you will need a stronger connection, please order the venue using the Wired Internet form. Who is the preferred freight forwarder for DHWNZ? Method Global, see page 11 of the exhibitor toolkit for details. Do I have to use the preferred freight forwarder for DHWNZ? Te Pae Christchurch will only accept deliveries for the event on Friday 21 November, between 07.00 and 16.00 . Whether local or international, we highly recommend you use Method Global to send and store your goods to ensure timely delivery.
What are the exhibition hall hours?
25 Nov | 08.00-17.30 26 Nov | 08.00-15.30
The welcome networking function on Monday 24 November will also be held in the exhibition hall. Do all exhibitors need complete the H&S induction? Any employee involved in full pack- in and pack-out must wear a hi-vis vest, closed toe footwear, and complete the Te Pae Christchurch H&S Induction.
Last updated: 21 May 2025
FAQs
Do we need a specific delivery label for all freight delivered to Te Pae Christchurch? Yes – you will need to use the Te Pae Inward Delivery Form for sending goods to the venue and the Te Pae Outward Delivery Form for sending goods from the venue. Who organises the courier to pick up our goods after pack-out? It is your responsibility to organise a courier to pick up your goods after the conference. Is there storage on-site for deliveries or excess goods? No. Te Pae Christchurch does not have on-site storage for sponsors and exhibitors for packaging or excess goods. Can we deliver goods ourselves? Yes – but there is no parking on-site and you only have 10 minutes at the loading dock to drop off goods.
How do we register our staff? Exhibitors and sponsors will register via the exhibitor portal, NOT the public registration links. This ensures extra exhibitor and sponsorship passes are charged at the discounted rate. Is there a deadline for exhibitor registration? All staff need to be registered by 15 October 2025, to ensure they receive all appropriate communications and access to the attendee app. Can we buy extra exhibitor passes? Each exhibitor may also buy up to 5 extra exhibitor passes for your exhibition booth staff at the discounted rate of only $443.50+gst per person. Additional exhibitor passes above this allocation can be purchased at a reduced rate of only $704+gst per person.
Can we buy extra sponsor passes?
Each sponsor may also buy up to 5 extra sponsor passes for your staff at the discounted rate of only $704+gst per person. Additional sponsor passes above this allocation can be purchased at a reduced rate of only $826+gst per person. What is included with the exhibitor and sponsor passes? Access to the welcome networking function on Monday evening, all conference sessions on Tuesday and Wednesday, a delegate bag and the special conference edition of the Digital Health CONNECT magazine.
Last updated: 21 May 2025
FAQs
Can I donate one of our free passes to a client? No. The free exhibitor/sponsor passes can only be used by the employees working on your exhibition booth. Exhibitors and sponsors can purchase an additional five extra passes at a discounted rate that you could allocate to your client. The exhibitor/sponsor passes do NOT include the conference dinner on Tuesday night or the optional workshops. Can we view a full delegate list prior to the conference? For privacy reasons, this is not possible. But two weeks prior to the conference we release the conference app to delegates. The list of delegates then becomes visible via the app. You can view name, job title, organisation with the conference app for each delegate.
Can we send a bulk message to delegates through the attendee app? No. To prevent spam, the app does not allow you to send an email to the entire delegate list. (Only HiNZ can send a broadcast message to the entire list). You can message individual delegates, but not to everyone at once. Do you have demographics from the last conference? Yes, click here to see the latest Digital Health Week NZ attendee demographics. Can I store extra goods or packaging in the exhibition hall? No − there is no storage available for excess goods and packaging during the conference.
Can I bring food and/or beverages to give away at my booth? No outside food or beverage can be brought into the venue. If you want to provide wrapped lollies, chocolates etc. on your booth, please email Nicky for the permission forms which will need to be completed. You are welcome to order food and beverages for your booth directly via the venue − please email Nicky .
Last updated: 21 May 2025
Page 1 Page 2 Page 3Powered by FlippingBook