AI SCRIBING TOOLS – SAFE AND EFFECTIVE USE
Discussion Points ▪ AI scribing tools reduce administrative burden, allowing clinicians to maintain eye contact and be more present with patients ▪ Benefits include improved patient experience, reduced cognitive load, and potential for better patient education ▪ Concerns raised about privacy, data security, informed consent processes, and integration with existing systems ▪ Challenges with implementation include training needs for clinicians, especially those less comfortable with technology ▪ Potential for AI tools to improve equity by supporting multilingual consultations and helping patients with communication barriers Key Actions ▪ Develop clear, accessible informed consent processes that can be implemented at reception rather than during consultations ▪ Consider multiple education approaches for both patients and clinicians based on different learning styles ▪ Ensure proper review of AI-generated notes before finalising in patient management systems ▪ Address integration issues with practice management systems like MedTech and Indici ▪ Establish protocols for pausing recording when sensitive information is shared Additional Notes ▪ Current adoption shows "first adopter" clinicians leading implementation with others following ▪ Privacy impact assessments are crucial before widespread implementation ▪ Potential for AI tools to support whānau-based consultations where multiple family members are present ▪ Need for standardised language and coding to ensure data quality and consistency ▪ Consideration of how AI tools might specifically benefit patients with communication barriers or disabilities
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