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“ONCE YOU’VE GOT YOUR DATA DIGITISED AND READY FOR ACTION, THE WORLD IS YOUR OYSTER. IT IS THEN A MATTER OF USING IT TO GET THE BEST OUTCOME IN TERMS OF VALUE STRATEGIES.”
“Now we have the ability to drill down to look at the case mix and comorbidities and none of that was easily achievable with a paper record,” he says. The private provider is committed to sharing information with the local public health providers as there is a lot of movement of patients between services. For DHBs this will be via their regional clinical portal and, with primary care, via a system called TestSafe. “We’re setting ourselves up to have interoperability across the national scope of healthcare, which is really exciting,” explains McCann. “From a clinician’s perspective, that could mean you do not need to order a new set of lab results because you can already access the latest results for that person.” Gardner says MercyAscot is moving towards being a more consumer- driven organisation and key to that is empowering patients to make informed choices. “We have to start with a single source of truth and that’s our EMR,” she says. “It’s about real-time data being used to inform patient outcomes. That’s the heart of it.” ©
clinicians having to remember multiple logins. It is looking at voice to text technology that will allow them to dictate notes, as well as automation of early warning scores from vital signs. Gardner says ensuring senior leaders in the organisation understand and can champion the journey is critical to change being adopted on the hospital floor. “For me the change management part of this process is really critical,” she says. “The more time we spend being really clear about why we are doing something and what the benefits are that we are trying to achieve, the more confidence we build across the business that the direction of change is going to be transformative.” McCann adds that change management alone is not enough. “This is about building and continually embedding the change culture. Traditionally, the story is that change is hard in health, but we need to flip that on its head: change needs to be easy in health.” The power of data Implementing an EMR has led to a significant Business Intelligence deployment at MercyAscot. “To truly become a data driven organisation you need data in a digital format,” McCann says. This data illustrates to funders, for example, the complexity of the organisation as an elective services provider and the case-mix it handles.
29 Nov— 01 Dec 2021 \ TSB Arena Wellington CALL FOR SPEAKERS
Hear more from Sarah Gardner and Dr Lloyd McCann. Listen to eHealthTALK NZ episode 5 – Value-based care on Spotify, Buzzsprout, Apple and Google podcasts.
hinz.org.nz/ CONFERENCE
dhconnec t . nz | CONNECT | 27
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