P R O J E C T R E P O R T
PUT T I NG THE L ENS ON D I G I TAL L I TERACY I N AL L I ED HEALTH AT NE L SON MARLBOROUGH DHB ( NMBDH )
NATARSHA MCEWAN NELSON MARLBOROUGH DHB
background
competencies and training to achieve these per role. These will then be used as a basis to build on as we move to virtual care and remote monitoring as models of care change. What we did: • Created a nine question survey using forms in collaboration with team leaders and kept this specific to applications used within the DHB. • Survey link was sent out via email to all allied health staff members including allied health assistants. • Time frame of two weeks was given for staff to complete the survey and a reminder was given two days prior to this ending. • 63 survey responses from 135 staff.
Australian allied health framework and the CiLN position statement. • Provide staff with individual competencies checklists specific for their role and level of experience. Provide material and support to gain required competencies. • Have a suite of online educational materials for the major areas requiring improvement. • Provide people with the time and space to do the online training e.g. technology basics, information management, content creation, safety and security, specific systems. • Offer training in a forum that achieves competencies (consider other options where online training may not provide the best outcomes such as in person, group, individual sessions.) • Carry out post training assessments to ensure that digital competency has been improved. Collaborate towards a whole of organisation approach.
Interviews informally carried out within the NMDHB highlighted the issue of digital competency across the organisation as an efficiency inhibitor. This is not a new issue but one which is ongoing as the level of digital change within the healthcare sector is increasing and in context of the Covid-19 pandemic, has accelerated our pace of digital integration. The recent release of the position statement for ‘Allied Health Leading Digital and Data Driven Health and Disability Services’ emphasises the role of allied health professions in leading digital and data-driven health and disability services and outcomes. This along with an accelerating digital environment in health care provides the basis to explore digital literacy within allied health employees at Nelson Marlborough DHB.
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The survey findings have led to the following recommendations: Create digital competencies per profession. • Assess the data to determine the current level of competency. • Assess the level of digital literacy required for people to perform their roles. • Work in collaboration with team leaders to determine appropriate
project goal
Our goal is to provide every allied health staff member with the digital skills essential to thrive in their roles with digital skills needing to be seen as integral to roles. Allied health leadership at NMDHB made the decision to gain an overview of staff’s current digital literacy and interaction with technology in their roles to then determine appropriate digital hinz.org.nz/page/JOIN
levels of competencies. needed and achievable by the department.
• Make reference to the current NHS ‘A health and care digital capabilities framework’, The
WANT TO KNOW MORE ? Na t arsha McEwan | na t arsha .mcewan@nmdhb. gov t .nz
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